Shipping Policy
Effective Date: January 6, 2025

Thank you for shopping at FitLuis! We are committed to delivering your Christmas decorations with care, efficiency, and transparency. Please read our shipping policy below to understand how we handle shipping for your orders.

Shipping Destinations

We currently ship within the United States. If you require international shipping, please contact us at info@fitluis.com for assistance.

Shipping Rates & Delivery Times

  1. Standard Shipping:

    • Cost: Calculated at checkout based on order weight and destination.
    • Delivery Time: 5–7 business days.

  2. Expedited Shipping:

    • Cost: Additional fees apply (calculated at checkout).
    • Delivery Time: 2–3 business days.

  3. Free Shipping:

    • Available for orders over $100 (Standard Shipping only).

Order Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking information once your order has shipped.

Tracking Your Order

Once your order is shipped, you can track it via the link provided in your confirmation email or by logging into your account on our website at https://fitluis.com.

Shipping Delays

While we strive to meet delivery timelines, please note that delays may occur due to weather, holidays, or carrier issues. We appreciate your patience and understanding in such situations.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping fees may apply.

Contact Us

If you have questions or need assistance with your shipment, feel free to reach out to us: